Online Shop Policies
RETURNS AND EXCHANGES
Be Cuckoo gladly accept returns. Please contact me within: 5 days of delivery​. Shipped items back within: 14 days of delivery
Be Cuckoo does not accept exchanges or cancellations, but please contact me if you have any problems with your order.
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​The following items can't be returned or exchanged, unless they arrive damaged or defective:
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Custom or personalised orders​​
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Perishable products (like food or flowers)
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Digital downloads
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Intimate items (for health/hygiene reasons)​
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Conditions of Return
Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
SHIPPING AND TAXES
The time I need to prepare an order for shipping varies. For details, see individual items.
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Estimated shipping times
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United Kingdom: 3-5 business days
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North America: 2-4 weeks
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Europe: 1-3 weeks
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I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
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Customs and import taxes
​Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.